Are RSA and RSG Certificates Really Needed for Security Guards?

If you’re working as a bouncer, security guard, or crowd controller in Australia — or thinking about getting into the industry — chances are you’ve heard of the RSA (Responsible Service of Alcohol) and RSG (Responsible Service of Gambling) certificates.

But do you actually need them?

Whether you're on the door at a nightclub, patrolling a pub, or managing crowd control at a licensed event, it's not always clear what training is legally required.

The answer isn’t always black and white — especially since the rules can vary depending on which state or territory you're in.

But one thing is consistent across the board: licensed venues come with serious responsibilities, and the more qualifications you’ve got, the more confident employers can be that you’re equipped for the job.

In this article, we’ll break down exactly what RSA and RSG mean, when they’re required for security personnel, and what the rules look like in each state.

Whether you’re new to the industry or already working shifts, this guide will help you stay compliant, job-ready, and ahead of the curve.

RSA (Responsible Service of Alcohol) is a certificate that proves you've completed training on how to serve or manage alcohol responsibly. It covers things like checking ID, handling intoxicated patrons, and understanding your legal obligations under liquor laws.

RSG (Responsible Service of Gambling) is similar, but focused on gambling environments. It’s designed for people working in venues with poker machines or other gaming services. The training includes recognising problem gambling behaviours, knowing when to intervene, and following venue procedures.

These certifications aren’t just for bartenders or gaming staff — in many cases, they apply to security guards too.

If you’re working in a licensed venue, your role may involve monitoring alcohol service, dealing with intoxicated patrons, or being present in areas with gambling activities.

That’s why some states and employers require security personnel to hold one or both of these certificates.

RSA and RSG Requirements by State and Territory

Whether or not you need an RSA or RSG as a security guard depends on where you’re working — and what your duties involve.

Here’s a quick breakdown of the requirements across Australia:

While not every state has a blanket requirement, employers across the country increasingly expect RSA-certified security staff — especially in high-risk or licensed environments.

Holding both RSA and RSG can make you a more flexible and employable candidate, particularly in busy hospitality venues.

Why Employers Prefer RSA and RSG Certified Security Guards

Even in states where RSA or RSG certification isn’t a strict legal requirement for security personnel, many employers still ask for them.

Why? Because licensed venues carry a lot of legal risk — and trained staff help reduce that risk.

Security guards are often the first to respond to issues involving intoxicated patrons, aggressive behaviour, underage drinking, or problems in gaming areas.

Employers know that guards who understand liquor and gambling laws are more likely to manage these situations effectively and within legal boundaries.

In many cases, insurance providers also expect venues to employ staff with relevant qualifications.

Having RSA or RSG certification on your resume shows you're serious about your responsibilities, familiar with industry standards, and capable of handling high-pressure situations professionally.

For security companies, hiring guards with both RSA and RSG means they can place staff in more roles without needing extra training.

For individuals, it simply opens more doors — literally and professionally.

How to Get Your RSA and RSG Certifications

Getting certified is straightforward — and often faster than you might expect.

Both RSA and RSG courses can usually be completed online, depending on your state or territory.

Course Duration and Content

• RSA Course: Typically takes 4 to 6 hours. Covers alcohol laws, dealing with intoxicated patrons, and your responsibilities in licensed venues.
• RSG Course: Usually 3 to 5 hours. Focuses on responsible gambling practices, spotting risky behaviour, and appropriate actions for your role.
  
  

Certification and Validity

Once you pass the assessment, you’ll receive a nationally recognised certificate — or, in some states like NSW, a state-specific competency card.

Working Across States

If you plan to work in multiple states, check which certificates are accepted where. For example:

• NSW requires RSA training approved by Liquor & Gaming NSW.
• Other states accept nationally recognised certificates issued by registered training organisations (RTOs).
  
  

Training with National Online Courses

Our flexible online RSA and RSG courses meet all legal requirements in Australia.

They are mobile-friendly, easy to follow, and designed to help you get job-ready quickly.

You might think RSA and RSG are just pieces of paper — until you're in a situation where that training kicks in.

Here are a few examples of how certified knowledge can play out on the job:

Scenario 1: Intoxicated Patron at a Pub

Response: A security guard notices a patron becoming loud, unsteady, and aggressive. Thanks to RSA training, they recognise the signs of intoxication and follow venue procedures to intervene early, de-escalate the situation, and prevent a potential incident.

Impact: Avoids harm to staff and customers, helps the venue meet its legal obligations, and reduces the risk of fines or license breaches.

Scenario 2: Underage Entry Attempt at a Club

Response: A minor tries to enter using a fake ID. A security guard trained in RSA identifies the issue, refuses entry, and records the incident as required by venue policy.

Impact: Helps protect the venue’s liquor licence and demonstrates professionalism in front of patrons and management.

Scenario 3: Suspicious Behaviour in Gaming Area

Response: In a venue with pokies, a security guard notices a patron showing signs of distress and compulsive gambling. With RSG knowledge, the guard notifies gaming staff discreetly, following harm minimisation protocols.

Impact: Supports a safe and responsible environment, reinforces the venue’s compliance with gambling regulations, and could even help someone in need.

These are just a few examples, but the takeaway is clear: having the right training helps you do your job more effectively, protect yourself legally, and support the venue you work for.

Understanding RSA and RSG requirements means knowing where to find the official rules.

Here are the main regulators and resources for each state and territory:

• New South Wales (NSW): Liquor & Gaming NSW — Oversees RSA competency card and licensing requirements.
• Victoria (VIC): Victorian Commission for Gambling and Liquor Regulation — Regulates RSA and responsible gambling requirements.
• Queensland (QLD): Queensland Office of Liquor and Gaming Regulation — Manages RSA and RSG qualifications for licensed venues.
• Western Australia (WA): Department of Racing, Gaming and Liquor — Responsible for liquor licensing and RSA training standards.
• South Australia (SA): Consumer and Business Services SA — Provides guidance on RSA certification and licensed venue requirements.
• Tasmania (TAS): Tasmanian Liquor and Gaming Commission — Oversees RSA certification for hospitality workers.
• Northern Territory (NT): NT Department of Industry, Tourism and Trade — Regulates liquor licensing and RSA requirements.
• Australian Capital Territory (ACT): Access Canberra - Responsible Service of Alcohol — Provides info on RSA training and certification.
  
  

Always check the latest information directly from these authorities to ensure your certifications meet current legal standards.

Frequently Asked Questions

Do I need an RSA or RSG before applying for a security job?

Not always — some employers will let you apply first and complete the training before starting work. That said, having an RSA or RSG already completed can speed up the hiring process and give you an edge over other applicants.

Can I do both RSA and RSG at the same time?

Yes. Many people choose to complete both on the same day, especially if they’re planning to work in larger venues like pubs, clubs, or casinos. It’s a good way to future-proof your qualifications and broaden your job options.

What’s the difference between an RSA certificate and a competency card?

In most states, you receive a nationally recognised certificate after completing RSA training. In NSW, however, you receive an interim certificate first, then must apply for a photo competency card through Service NSW. This card is required to work in licensed venues.

How long do RSA and RSG certificates last?

That depends on where you live. Some states require refresher training every few years (e.g. every five years in Victoria), while others do not have an expiry period. It’s best to check your local regulations or speak to your employer.

Does my RSA from one state count in another?

Sometimes — but not always. For example, an RSA obtained in Queensland may not be valid for work in NSW, which has its own approved RSA training course. Before relocating or applying interstate, check whether your current certificate meets that state’s licensing requirements.

Is online training accepted everywhere?

Mostly, yes. However, each state has its own rules about who can deliver RSA and RSG training. Make sure you choose an RTO that’s approved for your state — especially if you're doing an online course.

By completing the Online Responsible Service of Alcohol (RSA) and Responsible Service of Gambling (RSG) courses, you’re not just ticking legal boxes — you’re building the skills that make you a valuable security professional at licensed venues across Australia.

Whether you’re just entering the security industry or aiming to expand your qualifications, these courses provide the essential knowledge to handle alcohol and gambling-related situations confidently and responsibly.

Study at your own pace, anywhere, on any device — with instant access and full support from experienced trainers.

Upon completion, you’ll receive nationally recognised certification that helps you stand out to employers and work legally in all states and territories.

Take the first step towards a safer, more professional security career.

Enrol today and open the door to new opportunities in licensed venues across Australia.