Helpful Articles
Helpful Articles
Responsible Service of Gambling (RSG) Course
SITHGAM201 - Provide responsible gambling services
Select Your State
QLD
Self-Paced Online Training
Approved by the QLD Office of Liquor and Gaming Regulation (OLGR), this online RSG course meets all Queensland gambling compliance requirements.
NT
Self-Paced Online Training
Approved by the Northern Territory Government – Racing, Gaming, and Licensing, this online RSG course meets all NT gambling compliance requirements.
WA
Self-Paced Online Training
Approved by the Department of Local Government, Sport and Cultural Industries (DLGSC), this online RSG course meets all Western Australian gambling compliance requirements.
Government-Approved Online RSG Courses
Steps to Obtaining an RSG License Online in Australia
An RSG (Responsible Service of Gambling) certificate is required for anyone working in gaming venues across Australia.
Our online course ensures you meet all state-specific requirements and understand your responsibilities in providing a safe and responsible gambling environment.
Follow these simple steps below to obtain your official RSG certification online:
Why Choose Us For Your Online RSG Training
Our online Responsible Service of Gambling (RSG) course is fully approved by relevant state regulators, ensuring compliance with gaming laws and industry standards.
Designed for practical application, this course covers harm minimisation, legal obligations, and customer welfare, preparing you for real-world gaming environments.
Upon successful completion, you will receive a nationally recognised RSG certificate, allowing you to work in licensed gaming venues within your state.
Frequently Asked Questions
Is this RSG course valid in all Australian states?
No. Each state and territory has different RSG training requirements.
Please check your state’s regulations before enrolling.
How long does it take to complete the online RSG course?
Most students complete the course in 4 to 6 hours, but it is self-paced, so you can take as long as needed.
How will I receive my RSG certificate after completing the online course?
Once you pass the assessment, you will receive a Statement of Attainment, which allows you to work in gaming venues immediately.
The official certificate will be issued as per state regulations.
Do all hospitality workers need an RSG certificate?
No. The RSG is only required for staff working in gaming areas of venues such as pubs, clubs, and casinos.
If you serve alcohol, you may also need an RSA certificate.
Does my RSG certificate expire?
In most states, RSG certificates do not expire, but some employers may require refresher training after a certain period.
Always check the specific requirements for your state.
Does my RSG certificate expire?
In most states, RSG certificates do not expire, but some employers may require refresher training after a certain period.
Always check the specific requirements for your state.
Do I need an RSG certificate to work in a venue with gaming machines, even if I don’t directly operate them?
Yes. In many states, all staff working in gaming areas, including bar staff, managers, and security, must hold a valid RSG certificate.
Can I complete the online RSG course on any device?
Yes. The course is 100% online and mobile-friendly, allowing you to complete it on a computer, tablet, or smartphone.
What happens if I fail the online RSG course assessment?
You will have the opportunity to re-attempt the assessment.
Some providers may limit the number of attempts, so it’s important to review the material carefully before submitting.
National Online Courses is fully approved to deliver RSG training and certification online. As a Registered Training Organisation (RTO 41072), we meet strict government standards to provide high-quality, compliant training.
Our online RSG courses are recognised throughout Australia, providing the required certification to work in licensed venues while meeting all legal obligations.