Online RSA Course NSW

Course Overview

NSW Online Responsible Service of Alcohol (RSA) training provides you with the mandatory certification required to work in licensed venues that serve alcohol in New South Wales. This course is approved by Liquor & Gaming NSW (L&GNSW) and requires instructor-led online training to ensure compliance with NSW liquor laws.

The RSA course NSW covers key principles of responsible alcohol service, NSW liquor laws, identifying intoxicated patrons, and best practices for preventing alcohol-related harm. You will also learn about your legal responsibilities, how to refuse service when necessary, and compliance with New South Wales’ strict liquor regulations.

Upon successful completion, you will receive a NSW RSA certificate, which is required for employment in any licensed venue serving alcohol in New South Wales.

Course Requirements

To complete the NSW Online RSA course, you must have:

• Valid identification: A government-issued photo ID such as a driver's license or passport.
• Stable internet connection: Required to access the course and complete assessments online.
• Basic English skills: You must be able to read, write, and understand English to complete the course requirements.
• USI (Unique Student Identifier): A mandatory requirement for all accredited training in Australia.
  
  
  
  

Who Should Take This Course?

This course is required for anyone working in the hospitality industry in NSW, including:

• Bar and club staff serving alcohol in licensed venues
• Restaurant employees involved in alcohol service
• Hotel and pub staff serving drinks in licensed areas
• Bottle shop workers selling takeaway alcohol
• Event staff and security working in venues where alcohol is served
  
  
  
  

What The Course Covers

The NSW Online RSA course includes key competencies such as:

• Understanding New South Wales liquor laws and regulatory compliance
• Recognising intoxication and knowing when to refuse service
• Preventing alcohol-related harm and ensuring patron safety
• Strategies for responsible service to protect customers and staff
• Handling difficult situations professionally when dealing with intoxicated patrons
  
  
  
  

What You Will Learn

Throughout this course, you will learn:

• Responsible alcohol service: Learn how to serve alcohol legally and responsibly in NSW.
• Legal obligations: Understand NSW liquor laws and compliance requirements.
• Recognising intoxication: Identify the signs and know when to refuse service.
• Customer service in licensed venues: Develop skills to manage alcohol service safely and professionally.