Online Food Safety Course

Frequently Asked Questions

• Who needs a Food Safety Certificate in Australia?

  Anyone handling, preparing, or serving food in a hospitality, retail, healthcare, or food service setting may be required to hold a Food Safety Certificate.

  This includes chefs, kitchen staff, café workers, supermarket deli staff, aged care workers, and childcare providers.

• Is this Food Safety course nationally recognised?

  Yes. This course meets the national food safety training requirements and is recognised across all Australian states and territories.

  However, some states may have additional requirements, such as the Food Safety Supervisor certification.

• What’s the difference between a Food Handler and a Food Safety Supervisor?

  A Food Handler is anyone who prepares, serves, or stores food.

  A Food Safety Supervisor (FSS) has additional responsibilities, including overseeing food safety practices and ensuring compliance with food laws.

  Some states, such as NSW, VIC, QLD, and ACT, require businesses to have a certified FSS.

• How long does it take to complete the online Food Safety course?

  Most students complete the course in 3 to 5 hours, but it is self-paced, allowing you to study at your convenience.

• Does the Food Safety Certificate expire?

  In most states, the Food Safety Certificate does not expire, but some employers and local councils may require refresher training every 3 to 5 years.

  If you hold a Food Safety Supervisor (FSS) certificate, renewal is mandatory every 5 years.

• How will I receive my Food Safety Certificate?

  Once you successfully complete the course, you will receive a Statement of Attainment, which is recognised by employers and regulatory authorities.

• Can I complete the Online Food Safety course on any device?

  Yes. The course is 100% online and mobile-friendly, allowing you to complete it on a computer, tablet, or smartphone.

• Can I work in a restaurant or café immediately after completing this course?

  Yes. Once you receive your Statement of Attainment, you can start working in roles that require food safety training.

  However, some states may require additional certification for certain roles.

• Do I need a Food Safety certificate to work in aged care or childcare?

  Yes. If you prepare or handle food in an aged care, childcare, or healthcare facility, you will need a Food Safety Certificate to comply with industry regulations.

• What happens if I fail the online Food Safety course assessment?

  You can re-attempt the assessment if you do not pass on the first try.

  The number of attempts allowed varies by training provider.

• How soon can I start working after completing the online White Card course?

  Once you successfully complete your online White Card training, you’ll receive your Statement of Attainment on the same day.

  This allows you to start work immediately while waiting for your official physical White Card to be sent to you in the mail.