Online RSA Course QLD

Course Overview

QLD Online Responsible Service of Alcohol (RSA) training provides you with the mandatory certification required to work in licensed venues that serve alcohol in Queensland. This course is approved by the Queensland Office of Liquor and Gaming Regulation (OLGR) and allows you to complete your training online at your own pace.

The RSA course QLD covers key principles of responsible alcohol service, legal obligations for hospitality staff, identifying intoxication, and strategies to prevent alcohol-related harm. You will also learn about customer service responsibilities, refusal of service, and compliance with QLD liquor laws.

Upon successful completion, you will receive a QLD RSA Statement of Attainment, which is required for employment in any licensed premises serving alcohol in Queensland.

Course Requirements

To complete the QLD Online RSA course, you must have:

• Valid identification: A government-issued photo ID such as a driver's license or passport.
• Stable internet connection: Required to access the course and complete assessments online.
• Basic English skills: You must be able to read, write, and understand English to complete the course requirements.
• USI (Unique Student Identifier): A mandatory requirement for all accredited training in Australia.
  
  
  
  

Who Should Take This Course?

This course is required for anyone working in the hospitality industry in QLD, including:

• Bar and club staff serving alcohol in licensed venues
• Restaurant employees involved in alcohol service
• Hotel and pub staff serving drinks in licensed areas
• Bottle shop workers selling takeaway alcohol
• Event staff and security working in venues where alcohol is served
  
  
  
  

What The Course Covers

The QLD Online RSA course includes key competencies such as:

• Understanding liquor laws and regulatory compliance in Queensland
• Recognising intoxication and knowing when to refuse service
• Preventing alcohol-related harm and ensuring patron safety
• Strategies for responsible service to protect customers and staff
• Handling difficult situations professionally when dealing with intoxicated patrons
  
  
  
  

What You Will Learn

Throughout this course, you will learn:

• Responsible alcohol service: Learn how to serve alcohol legally and responsibly.
• Legal obligations: Understand QLD liquor laws and compliance requirements.
• Recognising intoxication: Identify the signs and know when to refuse service.
• Customer service in licensed venues: Develop skills to manage alcohol service safely and professionally.